20 June 2018

Focus on Viet Nam visa processing

In April 2018, INZ’s office in Mumbai started processing student visa applications from Viet Nam.  

Since April, Mumbai has processed 129 student visa applications from Viet Nam. The approval rate is 72%, which is in line with the approval rates recorded when processing was done in Ho Chi Minh City.  

INZ Sector Relationship Manager (Education), Celia Coombes, said that some education providers have expressed concern that INZ processes have changed since Mumbai began processing. 

“We would like to take the opportunity to advise that this is not the case. 

The Mumbai office is doing some further work on understanding how particular sub-sectors interact with the Vietnamese market so staff can have the most up-to-date information. 

“An INZ staff member will also accompany ENZ’s Agent Manager, Dan Smidt, to Viet Nam early next month so that both agencies can connect directly with education agents in market and nurture those key relationships.  

Celia said that if providers or students have any questions about visa decisions or processes relating to any of the three student visa processing offices (Beijing, Mumbai, or Palmerston North), please contact that office directly to discuss.  

She said that declines could be the result of incorrect documentation, or the agent not responding to a request for further information. The relevant processing office was best placed to provide clarity, she said 

New Zealand education providers with general feedback on the INZ system or policies can email this to INZ on IEengagement@mbie.govt.nz 

“At INZ, we realise that for many providers and agents, the closure of a local office can be a daunting time. Please be assured that INZ staff in Mumbai, Beijing and Palmerston North are ready and prepared to take over the work from other markets.  

“We value your feedback and look forward to working with you constructively. 

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