Official Information Act Requests

People in New Zealand can request government information (official information) and can expect it to be made available unless there is a good reason to withhold it.

The Official Information Act 1982 (or OIA) enables citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand, to make a request for official information held by government agencies, including Education New Zealand (ENZ).

ENZ is the government agency dedicated to helping New Zealand realise the social, cultural and economic benefits of international education.

Please note the Ministry of Education is the New Zealand Government's lead advisor on the New Zealand education system.

More information can be found at: The role of the Ministry of Education

Ministry of Education OIAs can be directed to info@education.govt.nz

If you have a complaint about a particular school, you may wish to contact the school directly or contact the Ministry of Education at enquiries.national@education.govt.nz

Making a request relating to international education

Your request should be as clear and specific as you can possibly make it. Before making a request please check our other sources of information listed below.

You can contact us in a number of ways to request information:

ENZ.Ministerials@enz.govt.nz
Telephone (04) 472 0788
Postal address: Level 5 Lambton House, 160 Lambton Quay, PO Box 12041, Wellington 6144

We would like:

your name
contact address (email or postal)
details of the information you want.

We may ask you for more details if we’re not sure what you are seeking. If you make your request by phone or in person, we will confirm it in writing.

The State Services Commission provides tips for requesting information and guidance on how agencies will respond.

Before making a request for information

Before requesting official information from ENZ, we encourage you to check the list below to see if the information you need is already publicly available:

How long will it take?

We are required by law to give you our decision on your request as soon as possible, and no later than 20 working days after we receive your request.

If we need more time to make our decision on your request, for example if you are requesting a lot of information, we will let you know and give you an idea of how long it will take. We will also try to keep you updated on the progress of our response to your request. You can complain to the Office of the Ombudsman if you’re not happy with our decision to extend the time.

What does it cost?

Requesting official information is free, though we can charge a reasonable amount if it will take a lot of work to supply the information requested.

You can complain to the Office of the Ombudsman about our decision to charge.

What if I’m not satisfied?

You may wish to contact us in the first instance to see if we can resolve the issue.

You can make a complaint to the Office of the Ombudsman if you:

have concerns regarding the decision we made on your request
were unhappy about the way your request was treated or processed.

These concerns can relate to the withholding of information, extending the timeframe to respond to you, any charges for providing the information you have requested, delays in providing you with a decision or the information, or your request being transferred.

The Office of the Ombudsman can investigate and review our decision and may make a recommendation to us if it is considered appropriate.

Responses to Official Information Act 1982 requests

ENZ publishes responses to Official Information Act 1982 requests at the end of each month. ENZ first published its responses to requests for official information on its website in April 2018.

The response from ENZ details the information being released and explains what information, if any, has been withheld and under which grounds of the Act. The response also explains that we intend to make the information publicly available. The requestor's name and address have been removed from the response.

Documents are only available in Adobe PDF format and are listed in release date order, with the most recently released responses at the top.

Date of response	OIA response for download
4/10/24	2425-142 OIA Request – ISES 2024
3/10/24	2425-123 OIA Request – staffing queries
26/08/24	2425-053 OIA Request – New Zealand School Scholarship Viet Nam queries
20/06/24	2324-210 OIA Request – copy of ENZ organisational chart
10/06/24	2324-162 OIA Request – Manaaki New Zealand Scholarship Programme bond deferral policy queries
22/05/24	2324-145 OIA Request – consultant and contractor spend
01/05/24	2324-136 – copy of proposal document for Government directive to reduce expenditure in the public service
24/04/24	2324-133 OIA Request – health and safety queries
17/04/24	2324-108 OIA Request – 2012 Middle East trip queries
28/03/24	2324-118 OIA Request – international travel queries
07/03/24	2324-103 OIA Request – fiscal sustainability, change management, employment relations
04/03/24	2324-114 OIA Request – copy of secondary briefing sent by agency since 27 November 2023
13/02/24	2324-101 OIA Request – response to OIA request
29/01/24	2324-084 OIA Request – copy of Briefing to Minister
25/01/24	2324-075 OIA Request – information on ENZ led visit to Oman, United Arab Emirates and Saudi Arabia in April/May 2023
19/01/24	2324-079 OIA Request – statistics on Prime Minister’s Scholarships for Asia and Latin America
08/12/23	2324-065 OIA Request - copies of ENZ Board Meeting Minutes
02/10/23	2324-048 OIA Request – koha payments to ex-Board Chair and correspondence queries
13/09/23	2324-031 OIA Request – ENZ hosted events costing over $10,000 from July 2022 to June 2023
21/07/23	2223 246 OIA Request - ENZ Board Member conflict of interest
22/06/23	2223-207 OIA Request - information on ENZ recognised Agencies review
15/05/2023	2223-185 OIA Request – copies of ENZ Board Meeting Minutes
11/05/2023	2223-201 OIA Request – ENZ offshore staff salary bands and benefits
10/05/2023	2223-195 OIA Request – India – New Zealand Education Week
28/04/2023	2223-181 OIA Request New Zealand – China Tripartite Fund
26/04/2023	2223-190 OIA Request – ENZ Recognised Agents/Agencies information
14/03/2023	2223-152 OIA Request MOU ENZ Tokyo Metropolitan Board of Education
17/02/2023	2223-141 OIA request ENZ staff paid over $150,000
14/02/2023	2223-142 OIA request Information in BIM related to climate change greenhouse gas emissions and global warming
04/11/2022	2223-080 OIA request ENZ organisation structure
25/08/2022	2223-031 OIA request ENZ spending for 2021 22
08/08/2022	2223-008 OIA request ENZ staff and spending details
17/06/2022	2122-130 OIA request ENZ North American Advisory Board
27/05/2022	2122-129 OIA request ENZ staff details
06/05/2022	2122-112 OIA request Board meeting
28/02/2022	2122-093 OIA request PM Scholarships
16/11/2021	2122-055 OIA request for staffing information
30/09/2021	2122-046 OIA request for a briefing
08/09/2021	2122-018 OIA request for Annual Review responses
06/09/2021	2122-016 OIA request about Research New Zealand
26/08/2021	2122-009 OIA request for briefings
12/03/2020	MC for ENZ events
16/12/2019	Staff salary bands and benefits
23/09/2019	Psychometric testing
08/10/2019	Advisory group for advice from international students
02/10/2019	Number of international students enrolled in tertiary education in New Zealand
23/09/2019	Governance of Education New Zealand's recognised agents
15/08/2019	Leave entitlement by leave type
30/07/2019	All information held dealing with immigration visa delays since 1 November 2018
26/07/2019	Payments made to social media influencers in return for posts
11/07/2019	Workplace diversity
04/06/2019	The proposed Reform of Vocational Education implementation on 1 January 2020
23/04/2019	Paper named Student visa summary: January 2019
29/03/2019	Reports, memos, discussion papers, advice, plans or policies created since 1 January 2017 concerning climate change
29/03/2019	Correspondence and communications from 1-20 February 2019 concerning international perceptions of the announced vocational education reforms especially in China
28/03/2019	Correspondence and communications with Business NZ and the Employers and Manufacturers Association relating to the vocational education reforms
28/03/2019	Correspondence and communications to and from Annabel Robertson, Business Development Manager from 13 February relating to the Review of Vocational Education proposal
05/03/2019	Correspondence and communications with the Labour Maori Caucus relating to the vocational education reforms
05/03/2019	Correspondence and communications with the Tertiary Education Union associated with the vocational education reforms
05/03/2019	Correspondence and communications with Treasury relating to the vocational education reforms
27/02/2019	Advertising costs for 2013/14 to 2018/19
21/06/2018	Education agent complaints
25/05/2018	Sexual harassment in the workplace survey
22/05/2018	Advice between 2011 and 2016 regarding quality of education providers, EER process and/or changes to Rule 18
20/04/2018	Request for copies of three briefings
20/04/2018	Advice from 1 January 2017 regarding the quality of education providers, EER process and/or changes to Rule 18