Consultation next step for agent programme

Thanks to those in the international education sector who contributed their time and expertise to this review.

Findings recommend change

The findings make it clear that, while there are some positives, there does need to be change.  The programme is not performing well for our stakeholders or for ENZ in our drive to grow, support and promote a quality international education industry for New Zealand.

The report recommends a number of potential areas for ENZ to consider regarding agents, including:

• Better supporting providers to develop effective relationships with quality agents

• Making available a publicly searchable database of agents who have completed our online training

• Our work in better recognising the market differences between countries and sectors

• Supporting agents by continuing to make available New Zealand promotional materials

• Strengthening the rigour, scope and quality of online training, including more information on relevant New Zealand laws and regulations

Consultation is the next step

ENZ’s next step is to consult broadly, including with institutions, agents and government agencies about the future of ENZ’s work around agents.  We understand that changes we have made to agent programmes in the past have been disruptive for agents and providers.  As such, our thorough consultation will ensure any future solutions are effective, workable and sustainable, and supported. Our engagement will start shortly and, depending on what we hear, decisions are most likely in the second half of this year.

The ENZRA programme remains on hold 

As we have shared already, while the consultation is underway we will not be progressing any current ENZRA agent applications or accepting any new ENZRA agent applications.  During the consultation phase, there will be no change for agents with current ENZRA status.

We appreciate this may be frustrating for some but believe it is preferable to pause while we ensure any potential changes are carefully considered and well-supported.

Please note agents are able to assist students to enrol with New Zealand education providers regardless of whether they have ENZRA status or have completed the Trained Agent online programme.

Communication 

We’ll stay in touch and keep you updated as the consultation unfolds.  If you have any questions in the meantime, please get in touch with your contact at Education New Zealand.