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  • Health and wellbeing resources for international students and staff working with international students

    These resources can complement your own health and wellbeing resources for students and staff.

    NauMai NZ has a range of health and wellbeing advice and information including:

    The NauMai NZ WeChat mini programme provides the same information in Chinese.

    Study In New Zealand health and wellbeing Instagram Live sessions. Hear from international students and subject experts as they share their advice and experience:

    SIEBA’s resources for mental health and wellbeing. Find information, advice, downloadable resources and links off to expert sites.

    Asian Family Services’ Project Connect; Health, wellbeing and safety resources.

  • Te oranga me te haumaru ākonga: tertiary student safety and wellbeing – consultation now open

    The Ministry of Education (MoE) has today opened consultation on a proposed code of pastoral care for the safety and wellbeing of all tertiary learners, and is asking for your feedback. It proposes a new disputes resolution scheme for domestic tertiary students, and law changes to clarify tertiary organisations’ responsibilities to learners.

    Education New Zealand Manapou ki te Ao (ENZ) encourages the broader tertiary sector including our partners, agents and stakeholders both onshore and offshore, to take part in the consultation process and to share their feedback with MoE. Submissions are due by midnight 21 May, with the new code implemented from 1 January 2022.

    The proposed Code, led by MoE and administered by NZQA, clarifies the shared responsibilities government, tertiary education providers, whānau and the wider community have for learners’ wellbeing and safety. It draws on the interim Code for domestic tertiary students and the pastoral care code for international students. The proposed changes address inequalities and strengthen support for Māori learners and whānau to achieve their education aspirations.

     

    About the proposed changes

    • An on-going code of pastoral care for all tertiary and international students will be developed this year for implementation from 1 January 2022.
    • Simplifying the current situation, the proposed code will apply to all domestic and international students in tertiary education, regardless of whether they are full-time, part-time, in apprenticeships or employment, learning on-campus or on-line.
    • There are no substantial changes proposed to the requirements for schools enrolling international students.
    • A proposed dispute resolution scheme for domestic tertiary learners and providers to settle contractual or financial disputes that are unable to be resolved using provider or sector complaints processes is being developed in parallel with the new code.
    • Disputes can have big educational, financial and emotional impacts on learners and their whānau. A stronger dispute resolution scheme will help resolve issues and make the tertiary education system fairer and more accessible for everyone.
    • Supporting the proposed changes are a set of proposed law changes that will make sure the new code and dispute resolution scheme are supported by legislation and fit for purpose. They will make sure the code and dispute resolution scheme consistently focus on learner wellbeing and safety, and make it easier for providers to implement the code.
    • The new code and dispute resolution scheme will be implemented in 2022.

     

    About the consultation

    • Consultation is open 7 April – 21 May.
    • Everyone’s views are invited, especially students, whānau, communities, the broader tertiary sector including our partners, agents and stakeholders and those working or volunteering in the tertiary and international education sector.
    • MoE is seeking feedback on the proposed code for the wellbeing and safety of all tertiary and international learners, a new dispute resolution scheme for domestic tertiary learners, and proposed legislative changes to clarify and streamline providers’ responsibilities to learners.
    • The Education and Training Act 2020 requires the Minister to consult before issuing a code. The Ministry has launched this consultation on behalf of the Minister.
    • Learn more about the consultation and have your say on the Kōrero Mātauranga website. Te oranga me te haumaru ākonga | Learner wellbeing and safety.

     

    Interim code changes

    • On Wednesday, 31 March 2021, the Minister issued minor and technical changes to the interim code. These include updating the expiry date of the interim code and references to the Education and Training Act 2020, and being clearer about what the Code Administrator must do if it uses powers to enter student accommodation (clause 33).
    • Tertiary providers don’t need to do anything differently, and NZQA will ensure that it meets the new requirements. You can view the updated Education (Pastoral Care of Domestic Tertiary Students) Code of Practice
    • These changes follow from Parliamentary review of the interim code by the Regulations Review Committee.

  • ENZ invites proposals to establish New Zealand Education Centres globally

    The centres will deliver education programmes for students progressing onto further study with New Zealand education providers, and act as pathways for greater education, cultural and diplomatic engagement between New Zealand and partner countries.

    The centres will receive support from New Zealand universities, ENZ design and marketing packages, and have opportunities to host events, promotions and student mobility activities.

    “In developing New Zealand Education Centres we are extending our support for international students offshore, and providing flexibility in how and where they experience a high-quality New Zealand education” ENZ Chief Executive Grant McPherson said.

    “The establishment of New Zealand Education Centres will support both the Government’s International Education Recovery Plan and the goals of the New Zealand International Education Strategy aiming for a more globally connected New Zealand.”  

    Interested organisations can contact John Laxon, Director Global Education Partnerships (nzcentres@enz.govt.nz) to receive further information on the establishment process.

    Download the NZ Centre Proposal Summary Information 2021 here.

    Proposals are due by Wednesday 25 May, with centres being established and open for initial student intakes by 2022.

  • Lifeswap premiere celebrates friendship between New Zealand and Germany

    The final two episodes of the cult-hit webseries Lifeswap, ‘Laughing Matters’ and ‘Die Brücke’, concluded the animated adventures of Duncan and Jörg – the German and Kiwi friends who helped one another understand a new culture.

    ‘Laughing Matters’ tells the story of Jörg, who had an excellent experience in New Zealand, and (due to his preparedness for the future) was accepted into one of New Zealand’s most innovative and technologically advanced companies ‘Rockets R Us’.

    The episodes were commissioned by ENZ and the Germany Embassy respectively.

    Watch the Lifeswap creators, ENZ-ers, and our stakeholders talk about the series and the NZ-Germany relationship at the premiere.

    “We were very fortunate to be able to celebrate Lifeswap with its creators Steffen Kreft – who was himself an international student at Massey University in Wellington – and William Connor, and their many fans at a live event at Wellington’s Embassy Theatre,” ENZ Chief Executive Grant McPherson said.

    “After a year of restricted international travel and very few in-person events, it was a reminder that global education connection and cooperation has not stopped.

    “The Lifeswap series highlights how the longstanding friendship between New Zealand and Germany transcends the situation we find ourselves in. It is a very powerful example of international education relationships keeping New Zealand globally connected while travel is limited.” 

    Following the launch of Laughing Matters – which built on the success of the first joint ENZ Lifeswap episode Group Effort in which Prime Minister Jacinda Ardern had a cameo appearance – the partnership is also being shared with key partners and audiences in Germany as part of ENZ's Americas, Middle East and Europe Education Week.

    To leverage the popularity of the new episode and the wealth of the important topics it deals with, ENZ is working with a PR agency in Germany to tell this positive story more widely.

    The PR engagement will involve a mix of approaches, including traditional media, social media and partnering with influencers, to ensure we reach a wide audience on all relevant channels.

    ENZ General Manager – International, Lisa Futschekworked with Kreft and Connor for months on ‘Laughing Matters’.

    “It’s a great fit for Education New Zealand to be working with such creative people who are telling a fantastic story about the friendship between New Zealand and Germany.”

    Also in attendance was the German Ambassador to New Zealand, his Excellency Stefan Krawielicki.

    In his speech to the audience, the Ambassador noted how the humour of Lifeswap allows New Zealanders and Germans to laugh at themselves, and understand our differences.

    “It’s such an enriching experience for young people to go to New Zealand – or for young people to go to Germany – and learn about different approaches and shared values,” he said.

    “Education is a bridge builder and makes young people [become] lifelong ambassadors.”

    Lifeswap dates back to 2013, when creators and partners Kreft and Connor began to work together, pooling their considerable skills in language, animation, and cultural competency.

    The pair said at the premiere that while they’re sad to leave Duncan and Jörg behind, their story is complete.

    “It’s probably a little bit like what parents feel like when their kids are going to study overseas,” Kreft says.

    Watch the complete Lifeswap series on YouTube or Vimeo.

  • Around the world in five

    NEW ZEALAND

    While You Were Away: New Zealand’s Journey to a More Inclusive International Education Experience

    This past year, issues of race and inequality have been thrust to the forefront of global consciousness amidst a pandemic that has made international travel – and education – more complex than ever. During this time, New Zealand has taken the chance to reflect on the role of international education in promoting equity, diversity, and inclusion.

    Read more

     

    GLOBAL

    How will university campuses change post-pandemic?

    In much the same way that the transition to work from home has caused corporations of all sizes to dig deep to understand the high value tasks that occur most successfully when teams gather in person, higher education may soon be shifting its campus model in response to the integration of virtual learning into its ongoing pedagogy.

    Read more

     

    GLOBAL

    International student recruitment and online communications in the age of COVID

    A round up of strategies and tips for adapting student communications for recruitment marketing during the pandemic.

    Read more

     

    AUSTRALIA

    Australia launches International Education Strategy consultation

    The Australian government is looking for input from students, educators and the higher education sector on a new strategy for international education in Australia.

    Read more

     

    CHINA

    China to tighten grip on edtech industry and online learning

    China’s Ministry of Education announced on March 31 that education departments should limit the times at which primary and secondary school students take part in online learning to ensure they are getting enough sleep.

    Read more

  • Feedback from education agents opens up conversation on how ENZ can better support them

    Over half (57 per cent) of those surveyed are members of the ENZ Recognised Agency (ENZRA) programme.

    The survey, a cross-team ENZ initiative, was a useful opportunity to open up a conversation with agents and to continue to support them while borders remain closed.

    Over 40 per cent of agents surveyed said that that 75 to 100 per cent of their business activities had changed or reduced due to the pandemic. Agents also reported experiencing a reduction of staff, closed branches and transitioning to fully remote operations.

    ENZ-supported webinars, online and hybrid events were most valuable to agents, followed closely by digital collateral and marketing material, support for student-facing activities, B2B events with education providers and training.

    On training needs, 60 per cent of agents surveyed said that they would like to receive training on student visa application processes, 50 per cent were keen on hearing about New Zealand education providers and their offering, while 40 per cent were keen for more professional development training.

    Videos, templates (including banners and PowerPoint presentations), student testimonials and brochures were reported to be the marketing tools that agents find most useful.

    ENZ’s Manager – Education Agents, Geneviève Rousseau Cung, says the survey is a key component of ENZ’s agent engagement plan as part of the Government’s Recovery Plan for International Education.

    “Insights from the survey will allow ENZ to develop activities, tailored communications and training initiatives that are best aligned with agent needs, which in turn, will also inform and result in better outcomes for education providers.

    “Seeing how the agent engagement plan is linked closely to the longer-term recovery of international education, it is crucial that we check in with our agents on a regular basis,” Geneviève says.

    The current plan has three areas of focus – supporting the ENZ Recognised Agencies Activity Fund in New Zealand and offshore with marketing initiatives, driving the agent engagement plan through a range of initiatives, and ongoing recognition of the role of education agents.

    For enquiries:

    Keep an eye out for the full results from the Agent Survey in the next issue of ENZ’s The Insight Story, due out in early May.

  • What do Kiwis think about international education?

    Our sector’s successful future requires the public and other stakeholders to know about, and value, international education.

    ENZ Director Student Experience & Global Citizens, Sahinde Pala, says the research shows us international education is not front of mind for most New Zealanders.

    “However, when the benefits of international education were explained to the research participants, most were really onboard. They were also surprised they hadn’t heard it being talked about publicly and in the media.”

    Participants responded extremely positively to the fact international students spend in their community, including to help create jobs across many sectors.

    Sahinde says the research showed it is vital that communications broaden the conversation. This means sharing stories about the rich full breadth of other international education benefits New Zealanders care about now including, global citizenship, cultural diversity, tourism, and the fact education is a way to share our innovative ways of thinking, learning and living to benefit the world.

    Great fresh insights into how to communicate with Kiwis

    Sahinde notes this research gives us the first understanding of the ‘profiles’ of New Zealanders regarding international education – promoters, passives and detractors – and how to share communications that will increase public support.

    Encouragingly, half of the NZ population are in the promoter group, with a further 47% in the passive group, and only 3% in the detractor group.

    “The greatest social licence gains can be made through the ‘promoter’ group which makes up half of Kiwis. These people either know about international education or they fit a profile of having experiences or attributes that mean they are interested in New Zealand’s place in the world and cultural connectivity. The really great news is promoters will talk to others about international education if they hear it being discussed, and in a way that is meaningful to them.

    “This is the task for all of us across the international education system,” she says.

    The research also shows that two-thirds of New Zealanders are supportive of students coming into the country in 2021. “This is helpful to understand as we want to ensure those who have stayed and those who come this year receive the manaakitanga Think New promises them,” Sahinde says.

    Putting the research findings to work and next steps

    Using the insights from this research, ENZ is developing a communications toolkit, including ‘right fit’ messaging, for those in the international education system to use in their own public and stakeholder communications. This is scheduled for release in May.

    The toolkit will sit alongside this research, and ENZ’s new regular The Insight Story publication, which provides international education data and insight, as social licence tools to help increase awareness and support for international education.

    ENZ is also increasing its own communications to help increase awareness of what international education is, where it is going under the Recovery Plan and NZIES and ultimately, how it benefits students, New Zealand and our global relationships.

    ENZ will continue research to understand perceptions and support for international education, including to look at ways of getting real time insights into public sentiment and support.

    Read all about it! 

    The report is now on IntelliLab​. 

  • Advice for international education staff navigating counselling for their students

    Due to issues that have been raised with ENZ, we thought it would be a good idea to clarify that any student who needs support should reach out to the services available. INZ advises that accessing counselling is unlikely to be an immigration issue.

    The past year of the pandemic has put a huge amount of stress and strain onto everyone, including international students.

    It is more important than ever that international students access support services such as counselling if they need to.

    Immigration New Zealand (INZ) supports ENZ in this important message – students should seek out counselling when they need it.

    When applying for a new visa, students do have to declare details of ongoing healthcare they require – including what the treatment is, what it is for, the degree of treatment and how their condition is being managed.

    A student does not need to declare that they have had counselling as part of their visa application unless they have significant mental health issues that require hospital care.  

    “In recent weeks, we’ve heard from members of the sector that some international students are shying away from seeking support because they’re afraid it’ll affect their current or future visas,” ENZ Director – Student Experience & Global Citizens, Sahinde Pala, said.

    “The past 12 months has been an incredibly challenging period for everyone. Students out there feeling stressed or missing their loved ones at home should know that they are not alone.”

  • New Memorandum of Arrangement connects the future global citizens of NZ and Viet Nam

    This MoA commits the partner schools to further collaboration on the teaching of global citizenship, a subject that students usually learn outside of the classroom. It includes skills like dealing with unfamiliar cultural situations and thinking about issues on a world scale.

    “We’re very pleased to see that schools in both New Zealand and Viet Nam saw the value of global citizenship through this initiative,” ENZ Regional Director – Asia, Ben Burrowes, said.

    “Global citizenship is Goal 3 of the New Zealand International Education Strategy 2018. While international travel remains limited, we see programmes like this as hugely beneficial for students – as well as for education providers, who are able to form new partnerships.”

    The original AFS New Zealand Global Competence Certificate programme saw CEDA and Palmerston North City Council offer scholarships for up to 25 Manawatū students, and ENZ fund the same number of students to participate in Viet Nam.

    Students from both countries joined weekly virtual workshops facilitated by Massey University focused on developing the students’ lifelong global ‘power skills’ and providing them with an opportunity to interact and connect directly with their overseas student counterparts.

    ENZ is currently exploring how we can deliver the AFS New Zealand Global Competence Certificate in other markets, such as India, Thailand and Japan.

  • From the CE: Building Back Better: How we’re balancing our efforts on the road to recovery

    The current COVID-19 surges are a reminder that we face a long road to recovery and rebuild of the international education sector, a point highlighted during ENZ’s recent appearance at the New Zealand Parliamentary select committee.

    ENZ remains strongly focused on the goals of the New Zealand International Strategy 2018-2030: sustainable growth, an excellent education and student experience, and increased global citizenship for New Zealand students. It is important that we rebuild with those goals front of mind.

    At ENZ, we are fully committed to supporting other agencies and the sector in progressing the re-entry of students. ENZ staff have been seconded to other government agencies here and overseas to support these initial steps towards the recovery.

    We have been increasingly asked about the place of ‘transformation’ within our recovery. The simple answer is it complements and reinforces our ability to attract students to New Zealand in the future.

    This work enables us to connect with education partners and students that we otherwise wouldn’t reach. The work is about growing the pie for all the international education sector and for New Zealand, rather than competing with existing efforts.

    Through this work we will collectively be more competitive in attracting students as student mobility opportunities emerge, and in anticipating the accelerating changes in the delivery of and learner engagement with education globally.

    Although each part of the Government’s Recovery Plan may progress in different ways at different times, we are committed to progressing them collectively and for the benefit of our sector as a whole.

    Nā tō rourou, nā taku rourou, ka ora ai te iwi

    With your food-basket, and my food-basket, the people will be well.

    Ngā mihi,            

    Grant McPherson

    Chief Executive Education New Zealand Manapou ki te Ao

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